{"id":37,"date":"2025-01-30T12:06:02","date_gmt":"2025-01-30T19:06:02","guid":{"rendered":"https:\/\/jodatech.com\/index.php\/open-a-ticket\/"},"modified":"2025-01-30T12:06:02","modified_gmt":"2025-01-30T19:06:02","slug":"open-a-ticket","status":"publish","type":"page","link":"https:\/\/jodatech.com\/index.php\/open-a-ticket\/","title":{"rendered":"Open a Ticket"},"content":{"rendered":"<div style='position:relative;' id='submit_tickets-submit' class='emd-form emd-container'><form id='submit_tickets' action='\/index.php\/wp-json\/wp\/v2\/pages\/37' method='post' class='emd-form-container emd-form-horizontal'><input type='hidden' value='submit_tickets' name='form_name' id='form_name_0'><input type='hidden' value='35' name='emd_form_id' id='emd_form_id_0'><input type='hidden' value='wp_ticket_com' name='emd_app' id='emd_app_0'><input type='hidden' value='emd_ticket' name='emd_ent' id='emd_ent_0'><input type='hidden' value='0' name='emd_step' id='emd_step_0'><input type=\"hidden\" id=\"submit_tickets_0_nonce\" name=\"submit_tickets_0_nonce\" value=\"ec2d1490ac\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/37\" \/><input type='hidden' value='submit_tickets' name='wpas_form_name'><input type='hidden' value='Visitor' name='wpas_form_submitted_by'><input type='hidden' value='216.73.217.146' name='wpas_form_submitted_ip'><div class=\"emd-form-row emd-row emd-ahp-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"name\"><div class=\"emd-form-group\"><label class=\"emd-control-label name\" for=\"name\"><span id=\"label_name\">Name<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" style=\"display:none;\" id=\"info_name\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Name field is required\" id=\"req_name\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"submit_tickets0_name\" id=\"submit_tickets0_name\" class=\"text emd-ahp emd-input-md emd-form-control\" autocomplete=\"off\"\/><\/div><\/div><\/div><input type='hidden' name='emd_ticket_id' value='emd_uid'><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"ticket_topic\"><div class=\"emd-form-group\"><label class=\"emd-control-label ticket_topic\" for=\"ticket_topic\"><span id=\"label_ticket_topic\">Topic<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" style=\"display:none;\" id=\"info_ticket_topic\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Topic field is required\" id=\"req_ticket_topic\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><select name=\"ticket_topic\" id=\"ticket_topic\" class=\"emd-input-md emd-form-control emd-select\"  placeholder=\"Topic\" data-options=\"{\\\"allowClear\\\":true}\"><option value=\"bug\">Bug<\/option><option value=\"feature-request\">Feature request<\/option><option value=\"order\">Order<\/option><option value=\"presales\">Presales<\/option><option value=\"task\">Task<\/option><option value=\"uncategorized\">Uncategorized<\/option><\/select><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"emd_ticket_first_name\"><div class=\"emd-form-group\"><label class=\"emd-control-label emd_ticket_first_name\" for=\"emd_ticket_first_name\"><span id=\"label_emd_ticket_first_name\">First Name<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" style=\"display:none;\" id=\"info_emd_ticket_first_name\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"First Name field is required\" id=\"req_emd_ticket_first_name\" class=\"helptip\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"emd_ticket_first_name\" id=\"emd_ticket_first_name\" class=\"text required emd-input-md emd-form-control\" placeholder=\"First Name\"\/><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"emd_ticket_last_name\"><div class=\"emd-form-group\"><label class=\"emd-control-label emd_ticket_last_name\" for=\"emd_ticket_last_name\"><span id=\"label_emd_ticket_last_name\">Last Name<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" style=\"display:none;\" id=\"info_emd_ticket_last_name\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Last Name field is required\" id=\"req_emd_ticket_last_name\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"emd_ticket_last_name\" id=\"emd_ticket_last_name\" class=\"text emd-input-md emd-form-control\" placeholder=\"Last Name\"\/><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"emd_ticket_email\"><div class=\"emd-form-group\"><label class=\"emd-control-label emd_ticket_email\" for=\"emd_ticket_email\"><span id=\"label_emd_ticket_email\">Email<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" title=\"Our responses to your ticket will be sent to this email address.\" id=\"info_emd_ticket_email\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Email field is required\" id=\"req_emd_ticket_email\" class=\"helptip\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"emd_ticket_email\" id=\"emd_ticket_email\" class=\"text required email emd-input-md emd-form-control\" placeholder=\"Email\"\/><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"blt_title\"><div class=\"emd-form-group\"><label class=\"emd-control-label blt_title\" for=\"blt_title\"><span id=\"label_blt_title\">Subject<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" title=\"Subject\" id=\"info_blt_title\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Subject field is required\" id=\"req_blt_title\" class=\"helptip\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"blt_title\" id=\"blt_title\" class=\"text emd-input-md emd-form-control required \" placeholder=\"Subject\"\/><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"blt_content\"><div class=\"emd-form-group\"><label class=\"emd-control-label blt_content\" for=\"blt_content\"><span id=\"label_blt_content\">Message<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" title=\"Message\" id=\"info_blt_content\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Message field is required\" id=\"req_blt_content\" class=\"helptip\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><textarea name=\"blt_content\" id=\"blt_content\" rows=5 class=\"emd-form-control emd-sumnote\" placeholder=\"Message\"><\/textarea><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"emd_ticket_phone\"><div class=\"emd-form-group\"><label class=\"emd-control-label emd_ticket_phone\" for=\"emd_ticket_phone\"><span id=\"label_emd_ticket_phone\">Phone<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" title=\"Please enter a phone number in case we need to contact you.\" id=\"info_emd_ticket_phone\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Phone field is required\" id=\"req_emd_ticket_phone\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"emd_ticket_phone\" id=\"emd_ticket_phone\" class=\"text emd-input-md emd-form-control\" placeholder=\"Phone\"\/><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"emd_ticket_attachment\"><div class=\"emd-form-group emd-file-group\"><label class=\"emd-control-label emd_ticket_attachment\" for=\"emd_ticket_attachment\"><span id=\"label_emd_ticket_attachment\">Attachments<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" title=\"Attach related files to the ticket.\" id=\"info_emd_ticket_attachment\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Attachments field is required\" id=\"req_emd_ticket_attachment\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><div class=\"emd-small emd-text-muted\"><div class=\"emd-max-file-size\">Max file size: 1536000 KB<\/div><\/div><div class=\"emd-form-group\"><input type=\"file\" name=\"emd_ticket_attachment\" id=\"emd_ticket_attachment\" class=\"emd-file\"><\/div><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"ticket_priority\"><div class=\"emd-form-group\"><label class=\"emd-control-label ticket_priority\" for=\"ticket_priority\"><span id=\"label_ticket_priority\">Priority<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" style=\"display:none;\" id=\"info_ticket_priority\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Priority field is required\" id=\"req_ticket_priority\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><select name=\"ticket_priority\" id=\"ticket_priority\" class=\"emd-input-md emd-form-control emd-select\"  placeholder=\"Priority\" data-options=\"{\\\"allowClear\\\":true}\"><option value=\"critical\">Critical<\/option><option value=\"major\">Major<\/option><option value=\"minor\">Minor<\/option><option value=\"normal\">Normal<\/option><option value=\"uncategorized\">Uncategorized<\/option><\/select><\/div><\/div><\/div><div class=\"emd-form-row emd-row\"><div class=\"emd-form-field emd-col emd-md-12 emd-sm-12 emd-xs-12\" data-field=\"emd_ticket_duedate\"><div class=\"emd-form-group\"><label class=\"emd-control-label emd_ticket_duedate\" for=\"emd_ticket_duedate\"><span id=\"label_emd_ticket_duedate\">Due<\/span><span class=\"emd-fieldicons-wrap\">\n\t\t<a data-html=\"true\" href=\"#\" tabindex=-1 data-toggle=\"tooltip\" title=\"The due date of the ticket\" id=\"info_emd_ticket_duedate\" class=\"helptip\">\n\t\t<span class=\"field-icons info\"><\/span><\/a><a href=\"#\" data-html=\"true\" tabindex=-1 data-toggle=\"tooltip\" title=\"Due field is required\" id=\"req_emd_ticket_duedate\" class=\"helptip\" style=\"display:none;\">\n\t\t<span class=\"field-icons required\"><\/span>\n\t\t<\/a>\n\t\t<\/span>\n\t\t<\/label><input type=\"text\" name=\"emd_ticket_duedate\" id=\"emd_ticket_duedate\" class=\"emd-datetime text emd-input-md emd-form-control\" placeholder=\"Due\" data-format=\"m-d-Y H:i\"\/><\/div><\/div><\/div><div class=\"emd-row emd-form-submit-row\"><button class='emd-form-submit emd-btn emd-btn-success emd-btn-large emd-btn-block' type='submit' value='submit' name='submit_submit_tickets'><i class='fa fa-fw fas fa-angle-double-right' aria-hidden='true'><\/i>Submit Ticket<\/button><\/div><\/form><\/div><!--container-end-->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":0,"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"wp:attachment":[{"href":"https:\/\/jodatech.com\/index.php\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}